Customer Service Jobs In Nigeria

County Cargo is looking for a friendly and helpful person to take care of our customers.What you'll do:Answer questions and solve problems for customers through email, phone, or in person.Make sure everyone has a great experience with County Cargo.Keep track of customer information and generate reports for the store manager.Create posts for social

As aCustomer Service Representativein a company revolutionizing fiction writing, you'll engage with a diverse community of writers, providing support and solutions that enhance their storytelling journey.This position calls for a unique blend of problem-solving skills, customer engagement, and a passion for narrative arts, making every day a new ch

As a customer service representative, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships between the company and its clients.RESPONSIBILITIES:Interact with customers via phone, email, chat, or in-person to address inquiries, provide product information, and assist with concerns.Ensure a high level

ABOUT THE ROLEResponsible for coordinating, supervising and providing floor support for the onboarding team.Ensure immediate operational needs of frontline representatives are properly addressed; ensure all representatives adhere to the established work schedule and key performance indicators.ROLES AND RESPONSIBILITIESAct as a first level escalatio

Job DescriptionThe Call Center agent deals with customers via telephone, Internet, e-mail, and instant messaging.Handle functions including customer advocacy, technical support, cross-selling, up-selling, and customer contact.Provide prompt, efficient, and courteous service to callers, contributing to customer satisfaction.ResponsibilitiesFollow up

DescriptionResponsible for executing the Group Strategy as it relates to Commercial Sales and Marketing, Route-to-Market development etc for the new businesses within the Group.Responsible for initiating, maintaining and growing Top-Tier client relationship within the New Business on behalf of the Group.RequirementsDesign and implement market entry

Job PurposeAs Customer Success- Messaging, you will provide assistance to Moniepoint customers via messaging. Some of the key responsibilities for this role include developing customer relationships, solving customer issues, promoting products and services.ResponsibilitiesTo assist customers with queries related to Moniepoint products via Messaging

JOB SUMMARYThe customer service executive will play a crucial role in maintaining positive relationships with our clients, addressing their inquiries and concerns, and ensuring an exceptional customer experience. The Customer Service Executive will be the primary point of contact between the company and its customers, contributing to the overall sa

We are seeking for a Customer Service Representative to provide comprehensive customer service, respond to inquiries, resolve problems, and register complaints .The role requires excellent communication skills, multitasking abilities, problem-solving skills, and a commitment to exceptional customer service.Responsibilities & Key ActivitiesSupportin

Job SummaryTo provide support and assistance to customers who experience challenges with any of our products, to ensure satisfaction & seamless use of the products by addressing customer inquiries, concerns, and complaints via email, chat and phone call, executing insightful solutions to improve customer lifetime value for business profitability.Du

ABOUT THE ROLEResponsible for gathering and analysis of customer behavioral data (reference & transactional) across key service touch points to improve and drive customer relationship management and the overall customer experience in accordance with Paga CX strategy.ROLES AND RESPONSIBILITIESMaintain accurate records of customer experience intellig

Duties:Provide exceptional customer service to clients via phone, email, and chatAssist customers with inquiries, concerns, and requestsHandle and resolve customer complaints in a professional and timely mannerProcess orders, returns, and exchanges accurately and efficientlyPerform data entry tasks to update customer information in the systemUtiliz

ResponsibilitiesMonitor daily attendance and prepare periodic attendance reports.Provide the internal staff with professional administrative support including taking accurate and properly detailed messages, word processing duties, attending to routine correspondences, and when required, prepare written reports.Take responsibility for monitoring and

Job SummaryWe are looking for a Call Center Associate who will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.Responsibili

ResponsibilitiesImprove customer service experience, create engaged customers, and facilitate organic growthTake ownership of customers' issues and follow problems through to resolutionSet a clear mission and deploy strategies focused towards that missionDevelop service procedures, policies, and standardsKeep accurate records and document customer

Job DescriptionEffective writing, speaking, presenting and active listening skillsGood interpersonal skills, including the ability to collaborate with management, team members, clients and customers where applicableData analysis, critical thinking, problem-solving and decision-makingUnderstanding of industry best practicesCreativity, adaptability a

Job DescriptionWe are a business based in Lagos currently looking to hire a Customer Service Officer with sales and marketing experience to work in our office in Ikeja.You will be required to provide excellent customer support to our clients and also help with the marketing of our product/services.ResponsibilitiesYou will be required to work as par

As part of our ongoing expansion, RightCom, a leader in customer experience management in Africa, is looking for a dedicated, passionate and detail-oriented Customer Success Associate who loves SaaS products and enterprise clients. This position is essential to support our mission to improve business impact for our customers, while strengthening Ri

Key ResponsibilitiesCheck-in on Member onboarding journey to identify blockages to approve the Member.Ensuring that Members are enabled to complete the signup process.Liaise with respective Teams and Partners to handle Member requests, open transactions, complaints, and issues to provide appropriate solutions and alternatives within the time limits

Job DescriptionAs a Customer Experience Manager, you will be responsible for developing and implementing customer service strategies, develop and establish a solid and trust relationship between major key clients and company, handling difficult customer service situations, and improving the overall customer experience to Sustain business growth and